Data Processing Information on https://vulifejourney.com in accordance with the EU General Data Protection Regulation (GDPR)

INTRODUCTION

The Tourist Agency Vu Life journey – Vu Life center d.o.o. acknowledges and respects your right to data confidentiality and is committed to preserving the security of the data collected through https://vulifejourney.com.

The agency collects, processes, and stores your personal data in accordance with the EU General Data Protection Regulation (GDPR) and other applicable regulations. Data will not be transmitted to third parties or transferred to third countries, except when necessary for the provision of contracted services (e.g., accommodation, airlines, transportation, insurance).

We will consider that further use of https://vulifejourney.com constitutes your acceptance of all the conditions described below.

USE OF PERSONAL DATA

Your personal data is collected and used solely based on the data voluntarily provided to the Tourist Agency Vu Life journey using https://vulifejourney.com.

The collected personal data are stored in electronic form, and all appropriate technical and organizational measures are applied to prevent the violation of personal data. The emails received with your personal data will be used by the Tourist Agency Vu Life journey only to fulfill your requests.

RESERVATIONS

When booking travel, accommodation, or other services, the Tourist Agency Vu Life journey will require personal data from the reservation holder, who must be of legal age (e.g., name, address, contact phone, etc.), and data from other users of the service (e.g., name, date of birth). Only necessary data for the provision of services will be made available exclusively to partners involved in the provision of accommodation, transportation, insurance, tour guides/tour leaders, or other service providers who require data for the provision of travel or service.

Payment data (e.g., credit card number, expiration date) are particularly protected and will only be available to banks or card companies for payment authorization.

COOKIES

Cookies allow the Tourist Agency Vu Life journey to collect statistical data on user behavior on https://vulifejourney.com (e.g., which parts of the website users stay on the longest, and which ones the shortest), which internet browser (e.g., Internet Explorer, Opera, Safari, Google Chrome, Firefox) is used, and similar.

Cookies are a small set of data sent from the server https://vulifejourney.com to the user’s computer and serve as an anonymous identifier. Cookies are also used for easier navigation through websites (e.g., you do not have to re-enter registration data each time). Cookies are not used to access user data or to track user activities after leaving https://vulifejourney.com. The Tourist Agency Vu Life journey reserves the right to use cookies on https://vulifejourney.com, but users can prevent receiving cookies by editing/changing settings in their internet browser.

LINKS

https://vulifejourney.com contains links to other websites (e.g., Facebook, Instagram, etc.). Accordingly, we warn and ask users to take into account that the Tourist Agency Vu Life journey cannot be responsible for privacy compliance on the mentioned websites. Therefore, we encourage users to read the Privacy Policy of each website they access.

DIGITAL MARKETING

Contact information, such as name and email address, is necessary in case you want to use services to receive promotional materials from the Tourist Agency Vu Life journey. Promotional materials include information about services and special offers, as well as news (newsletter).

The service can be disabled at any time by activating the “Unsubscribe” link at the end of the email or by sending a request to be removed from the digital marketing list to vulife.journey@gmail.com.

SECURITY

The Tourist Agency Vu Life journey takes all security measures to protect user data during data entry and transmission, data processing, and storage. Access to data is limited and available only to employees who need it to perform business activities. The agency will not retain data longer than necessary in relation to the purposes for which the data were originally collected. All data will be deleted or destroyed as soon as possible after they are no longer needed, respecting legal and regulatory requirements.

Users have the right to request information at any time about their personal data processed by the Tourist Agency Vu Life journey, or to have them amended or deleted, by sending a request to vulife.journey@gmail.com.

NOTIFICATIONS OF CHANGES

In case of changes related to privacy compliance rules, a notification will be published on the homepage of the website to inform users.

Tourist Agency Vu Life journey
Vu Life center d.o.o.
Kralja Tvrtka 3, 32000 Vukovar
+385 99 435 3822
vulife.journey@gmail.com